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Customer Service is our Number One Priority
  HOME                          Contact :   Mark Austin (860) 982-3437 or David Charron (860) 982-3439


Hello Mark,                                                                                                                                            09/08/2012

I just wanted to thank you so much for your help. I had the best 30Th birthday!!! we had a blast. It was definitely a trip to remember.
We will probably be returning and when we do I will contact you.

Thanks again.

Danica C.
Dear Mark                                                                                                                                            01/17/2013

Having returned home from Lifestyle Puerto Plata today, I simply must thank you very much indeed for arranging such a superb stay.
Firstly, the villa M3 that was allocated to us was stunning! The location, sea views and style of the property were spot on but the
big and most welcome surprise to us was that we were given this four bedroom villa rather than the three we had expected. It is
a very rare occurrence in these times to receive more than one had expected or paid for! All the various arrangements you made for
us were fully utilized and very much enjoyed and appreciated by all.

I find that the resort is very well organized and all services run very smoothly and are of very good quality which makes for a
very welcome break for us to escape from our winter’s gloom. Some of our party had some quite serious health issues during
our stay but the excellent doctors on site resolved the issues very efficiently.

There is no doubt that I will be asking you to take care of me and mine again for our next trip to the Caribbean.

I thank you once more for your help in enabling us to enjoy a really pleasant holiday.

With kind regards and good wishes

David H.
Hey Mark,                                                                                                                                        02/15/2013

I wanted to send you a note to thank you again for our fantastic trip this year.  The Cofresi was phenomenal, the room was beautiful,
the staff was fantastic, the restaurants were amazing and the weather couldn't have been better.  We golfed twice at Los Mangos,
we went horseback riding on the beach and thoroughly enjoyed the beaches.  Denis and I had zero problems starting with check
in to check out.  Our American friends, unfortunately, can not say the same.  I won't even go into what they dealt with, because
quite frankly, they were warned.  One of them actually asked if I could talk to you about converting their membership through
you somehow LOL!  You clearly have worked very hard to garner the respect and service your guests receive and we are delighted
to be on the receiving end of it, that's for sure!I will be posting on Trip Advisor later today and thank you again, very very much!

Hello Mark,                                                                                                                                      06/30/2013

Now that I've returned from vacation and gotten back into my routine, I wanted to send a quick note of thanks for organizing
my and Kristal's trip to DR.  It was a blast and I can tell that you are very highly regarded around the entire resort.  I'm considering
returning next year with my family, so I'll keep you posted.  

Our host LUIJO and Julia at check-in were nothing short of amazing. Even Junior (who handled our bags) was terrific. I can tell
that the resort had undergone some serious upgrades since I was there two years ago. 


Dear Mark,                                                                                                                                         07/05/2013

I would just like to take a moment to say thank you for the trip accommodations and villa. Everything was as promised and everything
went very smoothly which was greatly appreciated. We had no issues so it made for a very enjoyable trip. We will definitely be
going back to the Dominican so we will be in contact in the future.

Once again thank you and talk to you soon.

Caleb G.
Hi Mark                                                                                                                                            03/13/2014

I just wanted to thank you so much for such a wonderful experience. We all had a blast and the resort is so beautiful. The people
were friendly and the weather was beautiful. Everything we could if asked for and much more. Do you have other destinations
available because we were looking to do a trip to Jamaica this summer and booking with you would be perfect?

Carine F.
Mark,                                                                                                                                                04/01/2014

Just wanted to send along a note to say thanks for arranging the last minute move from Puerto Plata to Punta Cana for us –
we had a great time, the resort, while small right now, was a great place for us to enjoy Spring Break.

They are really pushing to buy weeks at Puerto Plata even more than Punta Cana, which was interesting.  Right now they are
limited in Punta Cana to the 8 bldgs and 3 restaurants / 2 smallish pools, but we understand from owners there that they have
purchased additional property on both sides and by summer 2015 will have greatly expanded the resort.

Staff was exceptional, restaurants limited with only 3 and no menu changes, dinner got a bit stale, but still the resort and staff
were top notch. 

Thanks we know we are coming back and will try Puerto Plata next time, Lifestyle definitely knows how to do it right, and that’s
coming from a family of world travelers~~

Donald A. M.
Hi Mark!                                                                                                       05/22/2014

What an amazing time I had in Puerto Plata! The food, drinks, and entertainment were excellent! The accommodations were
excellent too.

I was in 6111 and it was in a perfect location! Just a few steps to the beach and pool areas! I look forward to retuning again
next year!

David B.
Hi Mark,                                                                                                        06/28/2014

I hope I find you doing great.

Brenda and myself had a great time in LHVC for the 2 weeks we were there.  The villa and staff were great as always.

We had a minor problem of someone with access to the villa taking all of Brenda’s Stevia – it was  50 individual packages in a
main bag and they were all gone by the 1st week (she needs it as she is borderline diabetic and can’t use normal sugar).  We
did report it to Calvin our main rep.  I don’t recall the ladies name but she did follow up 3 days later to say staff was interviewed
and no one admitted to it..  Brenda did say to Calvin and Jeff that she didn’t want anyone to get into trouble, but if they would
have asked her to try some, she could have shared and informed the person about diabetes
I also wanted to ask if we were supposed to get a limo ride back to the airport??   I re-read what you have on your webpage
and it didn’t mention about a limo for any portion of the trip.  The reason I ask was that we got a limo ride back to the airport.
I tried to ask the limo driver but he didn’t speak English well and he just had the sign with both yours and my last name. 
We both enjoyed the experience, but also wanted to know if it was a benefit of the gold bracelet?
Thanks again and have a great day ahead.

Mary Anne S.

Hi Mark.                                                                                                    11/14/2014

I just wanted to follow-up after my trip. We had a fantastic time at the resort and definitely are interested in going back again
in the future.

Thank you.

Michael R.
Hi,                                                                                                            01/07/2015

We stayed this week and it was amazing! Are there any rooms like the one we stayed in with 2 beds (to sleep 3 people
instead of 2)? 


Mark,                                                                                                      01/12/2015

We just got back from the Dominican and had a fabulous time.

Everything was perfect, and I look forward to returning, and hope I can contact you again at that time. I would also be interested
in receiving information regarding buying into lifestyles, and would appreciate any information you c ould share with me.
I will be writing my reviews on trip advisor.

I'm so glad I found you.

Mark,                                                                                                    01/15/2015

Thank you soooooo much.   We had a great time at Lifestyle!!  You'll hear from us again as soon as I get some airfares secured.

We'll probably go back again next year the same time.  I really appreciated the ease at which he pick and drop-off went. 
Both drivers were great.


Dr. Michael K.

Hi Mark,                                                                                            04/22/2015

Thank you for sharing your villa with us.  We had a wonderful time...

I do not know how we are going to top this vacation.  We thoroughly enjoyed all the VIP services that were available to us. 
We stayed in Villa 18B...what a great location.. We loved all the beaches, restaurants, and PREMIUM LIQUOR!!  We were well
taking care of by Ana Marie (housekeeper), and Victor brought everything we needed!!!  The weather was perfect (everyday)... 

Thanks god for the pool at the villa...Loved it!!!  The Sunday nite party was out of this world too...

Do you have access to rent the same type of Villa's (and VIP perks) in any other locations.  Like Turks & Caicos? ( we are thinking
about April 2016 already) we would be very satisfied to return to Puerto Plata too....

We were very close to buy in to Lifestyles at the 7 bedroom level, but 1 of the 6 would not bend...Hopefully, we can revisit and
have a better idea of what we want.

Thanks again,


I wanted to shoot you a quick note to thank you. Our vacation was wonderful! They put us in a 6 bedroom villa with a private
entrance to VIP beach. It was awesome! ( though they only gave me one golf cart and wouldn't let me rent any more )

I told a few dozen people about you and your website. I hope it brings you some future business. 

Will be booking again next year. 

Wish the Punta Cana site had villas and not just suites. 

Best Regards,  

Hi Mark:                                                                                                                                April 21st, 2017

My wife and I just arrived from D.R. yesterday and we had a great time. The service, the beautiful beaches, the entertainment,
the food... everything was superb!  Thank you so much for giving us the best vacation we ever had.



Mark,                                                                                                                                  November 18th, 2017

Thank you so much. The resort was a great place, nice people, nice beach. We all enjoyed ourselves very much. Looking
forward to working with you again in the future to relax at Life Styles Resort.